Request a review of a homeless decision
If you have applied as homeless and are not happy with the decisions we have made, you can ask for a review (this is called a S202 review request).
Reason you can request a review include:
- If we have decied you are not eligible for assistance (e.g., due to immigration status).
- If we have determined you are not homeless based on the information you have provided.
- If we have decided you do not have a priority need.
- If we believe you became homeless intentionally.
- If you disagree with the reasonable steps set out in your personalised housing plan to prevent or relieve your homelessness.
- If we have ended our duty to prevent your homelessness.
- If we have ended our duty to relieve your homelessness.
- If we have determined we do not owe you a main housing duty under section 193.
- We have offered you unsuitable temporary accommodation (you cannot request a review of interim accommodation).
To request a review, please write to us within 21 days of receiving our written decision (this may be on your housing Jigsaw portal, via email or by post if this has been requested).
- You can either email your case worker
- Email housingoptions@lichfielddc.gov.uk
- Or write to the housing team, Lichfield District Council, District Council House, Frog Lane, Lichfield, WS13 6YY
What is an S202 review?
A review will mean your case decision will be looked at by an independent panel of officers who were not involved in the original decision.
You can provide new information to be considered as part of your review - you can either do this in writing as part as part of your request, or if you would prefer, you can ask to meet with us face to face.
If you do not want to add any new information, the review will be based on the information you have already provided.
You can ask someone to act on your behalf as part of the review - this means we will correspond with them to request further information (if needed) and provide the review decision to them as well.
To request someone acts on your behalf, please include your express permission and their details in your review request.
How long does a review take?
A review takes up to 56 days, and you will receive a letter telling you the outcome of the review which could be:
- Uphold the original decision
- Change the decision
- Uphold the decision
The letter will also detail why the decision has been made, and how to appeal is you disagree with the outcome of the review.