Keeping a pet
One of the more positive changes for tenants under the new law is around keeping pets.
From 1 May 2026, tenants have the right to request permission to keep a pet, and landlords must properly consider that request.
How the process works
- The tenant must make the request in writing and include some details about the pet.
- The landlord has 28 days to respond in writing.
- If more information is reasonably needed, the landlord can ask for this and the response deadline will adjust.
When a landlord can refuse
Landlords can still say no, but only for a good, reasonable reason. This might include things like:
- the property being too small for the type of pet.
- too many pets already living in the home.
- restrictions in a lease, such as where a freeholder does not allow pets.
- concerns about the pet’s welfare or the tenant’s ability to care for it.
Each request must be considered on its own merits.
If a request is refused
If a tenant feels their request has been unfairly refused, they can challenge the decision through the Private Rented Sector Ombudsman or the courts, where the circumstances will be looked at properly.
Pet insurance and additional charges
Landlords cannot require tenants to take out pet insurance, or charge tenants for it. Doing so would break existing tenant fee rules.
