How to appeal
When we issue your licence, we will be required to write to you explaining how your rating was determined.
If you are not happy with your rating, you have 21 days to submit a written appeal and request a re-inspection. You will need to cover the cost of any re-inspection - see fees.
If you are disputing the star rating, we encourage you to first speak to the inspecting officer so that they can help explain how the rating was worked out.
We are not obliged to reinspect your business if there is no evidence provided to justify this.
We will be required to publish these ratings - view published ratings.
