Council highlights 2023 - 2024

We're proud of what we've achieved this year to support our local communities, residents and businesses, and to make our district a cleaner, safer and more welcoming place to live. 

Read our performance highlights to find out more.


We worked for you in 2023 - 2024 and delivered:

  • Supported 115 people with disabilities to live independently by approving over £1m of grants and completed 65 adaptations, halving the average time from enquiry to grant approval.
  • Contracted Everyman Cinema to come to Lichfield District - achieved planning permission for the reuse of the Debenhams site for the new cinema and food and beverage outlets in the city centre.
  • Brought Burntwood and Friary leisure centres back under direct control, investing in new facilities including refurbished tennis courts and a soft play centre for children at Burntwood Leisure Centre, increasing membership by 14%.
  • Supported over 800 residents of all ages through our various health and wellbeing programmes to get active, at low or no cost.
  • Worked with partners to start work on a Lichfield to Chasewater greenway for walkers and cyclists.
  • Responded to over 91,200 customer calls, 6,084 live chats and served more than 7,800 customers face to face, providing important support and access to our services.
  • Raised awareness of knife crime and promoted anti-violence by bringing the Knife Angel to Lichfield District. Over 7,000 people visited the sculpture, and over 1,200 school children took part in educational workshops.
  • Processed over 1,000 planning applications, and investigated 314 complaints of planning breaches, helping to ensure the right type of developments are built in our district.
  • Provided housing advice to 972 households, assisted 382 people to prevent homelessness and responded to more than 70 complaints about poor conditions in privately rented homes, helping our residents to find homes and challenging housing quality.
  • Investigated more than 1,100 incidents of environmental issues such as noise, odour and smoke, protecting the environment and public health.
  • Provided cost of living support by working with our partners to design and launch dedicated online resources at, which has already had over 1,000 unique visitors.
  • Engaged with over 15,000 residents on a range of topics, including our ambitious Lichfield District 2050 Strategy, our budget, design codes and leisure.
  • Celebrated businesses and community heroes from across the district at the inaugural Beacon Awards with 40 making the shortlist.
  • Kept council tax low for Lichfield District Council in 2024 - 2025 with the average household paying £3.71 a week towards our services, which is only 9% of your total council tax bill.

Download our highlight report and more.