2023 business rates revaluation

Change or challenge your details

To tell the VOA about changes to property details such as floor area sizes and parking - you need to register for a VOA business rates account.

The VOA may accept your changes and update the current and future valuations.

If you think your rateable value is too high from 1 April 2023, you will also need to a register for a VOA business rates valuation account.

Register for a VOA account

You must continue to pay your business rates as normal until they have made a decision. If you overpay, we will refund you.

You can only make a formal appeal against your 2023 rateable value once it comes in effect on 1 April 2023.

How to query your rateable value

Although we are responsible for anything to do with your business rates bill, the VOA is responsible for the valuation of your property.

You will need to contact them for all queries about your rateable value. To contact the VOA: