Challenge your rateable value
Although we issue you with your business rates bill, the Valuation Office Agency (VOA) is responsible for the valuation of your property, which determines how much you will pay in business rates.
To tell the VOA about changes to your property details, such as floor area sizes and parking, you will need to register for a VOA business rates account.
You must continue to pay your business rates as normal until the VOA have reviewed your account and made a decision. If you overpay, we will refund you.
You can only make a formal appeal against your 2026 rateable value once it comes in effect on 1 April 2026.
You can contact the VOA for all queries about your rateable value through their contact form or by calling 0300 050 1501.
If you wish to appeal your ratable value for the 2023 rating list, you must appeal by the 31 March 2026 to the VOA.
