Please accept our apologies but we are facing a number of challenges with the collections and as such are focusing solely on scheduled collections at the moment.

Unfortunately this means we will be unable to return to any reports of missed collections except where the household is an assisted collection.

If your bin has been missed please email wastestrategy@lichfielddc.gov.uk and we will arrange to take excess waste next time.

We are extremely sorry for any inconvenience this may cause and appreciate your patience at this time.

Contacts and opening hours

Visit us

We have now closed our offices to the public, due to the coronavirus pandemic and recommended measures to delay the spread of the virus.

The majority of our services can already be accessed online where you can make general enquiries, request a variety of services including your council tax account (by registering for a My account) and make payments online.

You can also call our customer services on 01543 308000, or for council tax and benefits please call 01543 308900.

We are taking these steps to protect the health and well-being of our staff, residents and communities while still delivering essential public services.

Contacts and opening hours

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Book a service

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Report a problem

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Email or call us