Contacts and opening hours

From paying your council tax and applying for council tax support, through to booking a bulky waste or reporting a missed bin, most of services are available online.

Customer services is available on 01543 308000 weekdays, Monday - Friday 9am - 5pm.

Our lines are usually very busy first thing on a Monday morning (or Tuesday after a bank holiday) and at lunchtimes, so please be aware you may have a short wait at these times. 

If you don't want to call us or wait on the line, why not use our 'ask us' chat function, which will answer your questions, or if it can't, it will put you in touch with one of our customer service advisors (during opening hours).

For urgent out of hours assistance, please call 0300 303 8234 and follow the recorded instructions. 

Our offices are located at District Council House, Frog Lane, Lichfield, WS13 6YU. Our reception desk is open weekdays, Monday - Friday 9am - 5pm (not including bank holidays).