Visiting us and appointments
Our offices are located at District Council House, Frog Lane, Lichfield, WS13 6YU and are open Monday - Friday 9am - 5pm (not including bank holidays). Penni Uni, our cafe, and a warm space are located in our building.
Visit our car park map to find the city car parks.
If you have an appointment with customer services or one of our council teams, or with an organisation located in the business hub, including the CAB and Barclays Local, please sign in and collect your visitors sticker using the sign-in ipad opposite the main doors.
Barclays Local at District Council House
The Barclays team are available for pre-booked appointments only on Tuesdays & Thursdays, 9.30am to 12.30pm and 1pm to 4pm. Barclays do not offer drop-in appointments - please call 0345 734 5345 to book an appointment before visiting.
If you have an appointment, please arrive at your appointment time, register on the SignIn ipad, and an advisor will come out and meet you.
Citizens Advice Bureau (CAB)
The Citizens Advice Bureau South East Staffordshire team is based at District Council House, however is not available for walk-in appointments. If you want to see an advisor, please visit the CAB website to book an appointment.
If you have an appointment, please arrive at your appointment time, register on the SignIn ipad, and an advisor will come out and meet you. If no arrives to meet you, please let reception know and we'll let the CAB team know you are here.
Visit the CAB website or call 08082 787 977. Lines are open Monday - Friday, 9.30am - 4.30pm.