Supported housing

Supported housing for ex-offenders

Nacro provides self-contained leased and managed properties in Burton-on-Trent, Newcastle-under Lyme, Rugeley and Stoke-on-Trent to individuals or families in need of housing, including those moving on from supported or insecure housing.

Nacro's support includes intensive housing management support, which is additional to the services an ordinary landlord might provide.

Support includes the provision of repairs and maintenance, out-of-hours emergency service, an increased number of health & safety visits and inspections, and on-going liaison with other agencies involved in the provision of services to the tenant.

Tenants must be referred via agencies such as our housing options team, or other supported housing providers, local voluntary agencies, Probation (NPS / CRC), approved premises and prisons.

Service users with a higher level of support need may be offered accommodation where an additional support package can be provided or funded by a partner agency.

Contact information

Call the Nacro resettlement helpline on 0300 123 1999, Monday to Friday 9am to 5pm, or visit the Nacro website.