Respecting your tenant’s home
Whilst you may own your property, it's your tenant's home.
As such, tenants have the right to privacy and peaceful enjoyment under the Landlord and Tenant Act 1985 - respecting this fosters a positive and cooperative relationship.
Key things to remember include:
- Clear communication - keep communication professional, polite, and transparent, especially regarding maintenance, inspections, and repairs.
- Timely responses to issues - address repair requests promptly. Timely maintenance not only keeps the property in good condition but also demonstrates respect for the tenant’s comfort and safety.
- Non-intimidation - never use threats or intimidation to gain access or pressure tenants. Doing so can be considered harassment and may have legal consequences.
- Maintaining standards - you have a legal obligation to keep the property safe and in good repair, including plumbing, heating, and structural issues
Entering your tenant's home
As a landlord, you do not have the right to enter a tenant's property whenever you like.
Tenants have a legal right to quiet enjoyment of their home.
According to the Landlord and Tenant Act 1985, landlords must give at least 24 hours’ written notice before entering the property for inspections or repairs, and the visit must occur at a reasonable time.
Failing to do so may be considered harassment or a breach of contract.
It is essential to approach entry with courtesy and professionalism. Clearly explain the reason for the visit and be willing to accommodate reasonable adjustments where possible.
Respecting this legal requirement not only upholds the tenant’s rights but also maintains a positive landlord-tenant relationship.