We will reopen on Friday 2 January at 9am. If you need urgent out of hours support whilst we are closed (for example you are homeless tonight), please contact our out of hours service on 01527 406643. If your query is not urgent, please WhatsApp us 01543 308171 and we will get back to you the next working day. Some bin collection days are changing over the new year period. To view your next bin collection day, visit our online bin calendar or find out more about our bin collection changes and what to do with excess festive waste.

We wish all our residents a very happy New Year!

We are in contact with all known rough sleepers in the district to encourage them into accommodation during the current weather conditions, as part of our severe weather emergency protocol, which is now active. If you are concerned about a rough sleeper who you feel needs help, please call us on 01543 308000 or outside of office hours call 01527 406643. Find out more about our severe weather protocol.

Christmas bin collection changes

We will be changing some bin collection days over the Christmas & New Year period.

To view your next bin collection day, visit our:

Online bin calendar

Handy reference table

Please put your normal bins/bags out according to the date changes below:

Your bin would normally be emptied on	Changes to your collection	Your bin will now be emptied on
Monday 22 December	Your collection will take place two days earlier	Saturday 20 December
Tuesday 23 December	Your collection will take place a day earlier	Monday 22 December
Christmas Eve Wednesday 24 December	Your collection will take place a day earlier	Tuesday 23 December
Christmas Day Thursday 25 December	Your collection will take place a day earlier	Wednesday 24 December
Boxing Day Friday 26 December	Your collection will take place a day later	Saturday 27 December
Monday 29 December	Your collection will take place as normal	Monday 29 December
Tuesday 30 December	Your collection will take place as normal	Tuesday 30 December
New Year's Eve Wednesday 31 December	Your collection will take place as normal	New Year's Eve Wednesday 31 December
New Year's Day Thursday 1 January	Your collection will take place a day later	Friday 2 January
Friday 2 January	Your collection will take place a day later	Saturday 3 January

Please note:

Bin days return to normal Monday 5 January 2026.
Garden waste bins are not emptied over the Christmas & New Year period. The last garden waste collections will take place during the week of 8 December 2025. Collections for 2026 will begin from the week of 26 January 2026 - view our online bin calendar to find out more.
Find out about garden waste collections.