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Set up a council tax account

When you move into a new home in the district, please let us know, so we can set up a council tax account on your behalf.

You can do this by visiting our council tax portal and filling in our online form.

We will need the following information:

  • Your name and new address and postcode
  • The date you became responsible for the property
  • The date you moved in (if different from above address)
  • Whether you are the owner or tenant

Once your account is set up, you can choose from a variety of ways to pay - find out more about how to pay.

Remember to register to vote!

You will not be automatically registered to vote when you sign up for council tax - this is a separate process. 

If you have moved recently you will need to register your details online at

It only takes five minutes and you'll need your National Insurance (NI) number and date of birth to hand. If you don't know your NI number it may be on payslips, student loan forms or letters about tax, pensions and benefits.

Find out more.  

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.