You can now sign up for the 2024 garden waste service. We charge £40 per year for up to 23 fortnightly garden waste collections, between the end of January/early February to mid-December, regardless of when you sign up, so why not sign up early! You can now choose to pay by direct debit or debit/credit card. Find out more.

Chief executive and leadership team

Assistant director - customer, resident and business services

Responsibilities

Digital and transformation agenda
Administration and collection of council tax, business rates and business improvement district levy
Administration of housing benefits and local council tax support
Corporate debt recovery
Customer services (including reception and telephone)
Housing, homelessness and housing advice
Planning
Oversight of disabled facilities grants delivered by the LATCO
Complaints and compliments
MP enquiries
Ombudsman investigations

Email Lizzie Barton, assistant director - customer, resident and business services