Key facts about Ombudsman enquiries
The Local Government and Social Care Ombudsman (LGSCO) received nine complaints during 2024/2025.
Three were not within their jurisdiction, three were assessed and closed without investigation.
Of the three investigated, two were upheld, one of which was in the assessment stage when a suggestion was made allowing the complaint to be classed as upheld. Another was discussed with officers and then closed after their initial investigations.