What to think about before making an offer
When you're looking for somewhere to live, it's easy to be swayed by first impressions, but a nice-looking kitchen or fresh coat of paint doesn’t tell the whole story.
It’s important to take your time, ask questions, and check that the property and landlord meet legal and safety standards.
Key things to check before saying yes
Location
Try visiting the neighbourhood at different times of day to get a real feel for it.
- Is the area safe and familiar?
- Can you get to work, school, or essential appointments easily?
- Are shops, doctors, or other services nearby?
- What are public transport links like?
Property condition
Landlords are legally responsible for making sure the home is safe and free from serious hazards, so it's important to check the condition of the property. Things to consider:
- Are there signs of damp, mould, or leaks?
- Do doors and windows close properly?
- Is the property clean and in good repair?
- Are smoke alarms and carbon monoxide detectors in place?
Heating, insulation and energy efficiency
A cold or poorly insulated home could leave you struggling with bills. Things to consider:
- Is the home well insulated?
- What heating system is in place, and is it working?
- Ask to see the Energy Performance Certificate (EPC) – the rating should be E or above for private rentals.
- How much are typical energy bills?
Tenancy agreement
Always read the full tenancy agreement before signing.
- How long is the tenancy? Most start at 6 or 12 months.
- What notice period is required to end the tenancy?
- Who is responsible for bills and repairs?
- Are there restrictions (e.g. no pets, no smoking)?
- Find out more about tenancy types.
If you're unsure, we can help you review it - contact our tenancy sustainment team.
Common pitfalls to avoid
Never pay money before you have seen a property
- Never pay a deposit or holding fee without visiting the property and meeting the landlord or letting agent.
- Be cautious of online-only ads, especially those asking for money upfront.
Avoid unlawful or unlicensed landlords
- Some landlords may rent out homes without proper documentation or licences.
- If you are thinking of moving into a house in multiple occupation (that is rented out to five or more people, who form two or more families, and who share facilities such as a bathroom, kitchen, sink or toilet) you need to make sure it has an HMO licence. View our HMO register.
Avoid verbal agreements
- Always get a written tenancy agreement.
- Without one, you could find it hard to prove your rights.
We’re here to help - if something doesn’t feel right, or you need help checking a contract or landlord’s credentials, contact our tenancy sustainment team before committing.