Bin days and missed bins
Collections
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Garden waste bins are emptied every two weeks*, on the same day as your blue recycling bin.
- Use our online bin calendar to check your next collection date.
*Garden waste collections take place on alternate weeks (up to 23 collections per year), with a short break over Christmas and New Year
Christmas & New Year collections
- Garden waste collections pause over the Christmas and New Year period (black and blue bins/bags will still be collected as normal during this time).
- For full details, please see our online bin calendar.
- All other bank holidays throughout the year will not affect your usual collection day.
Missed bins
You can report a missed collection if your garden waste bin wasn’t emptied. We may have missed your collection in certain circumstances such as:
- Collections may be suspended during severe ice or snow; we’ll return when safe.
- If your bin contains the wrong items, we won’t return before the next scheduled collection, please remove the contamination for next time.
- We cannot empty bins that are overloaded, too heavy, or have a raised lid. Extra waste must be removed before the next collection.
- Your bin is not displaying a valid garden waste sticker, see how to order a replacement.
If you none of the above apply continue to report a missed collection.