Discretionary housing payments

How to apply

wooden house next to money and a calculator

To see if you are eligible for a discretionary housing payment, please fill in our quick check form:

DHP quick check form

We will assess your quick check form within five working days (although we'll aim to do it quicker when we can) and if you are likely to be eligible for a discretionary housing payment, we will email you to ask you to make a full online application and send you the application form.

If you are not eligible we will email you to let you know why.

Making a full application

If you are eligible to make a full application, please follow the instructions in the email and form.

Please also make sure you upload all the required evidence. If you do not, this will slow down the assessment of your application. 

Once you have submitted your full application and evidence, we will assess it within ten working days and we will write to you as soon as we have made a decision.

As part of the application form we will ask you if you are happy for us to share your details with our tenancy sustainment team, who will be able to offer help with a wide variety of issues to help you look at alternative ways to support your tenancy.