Request a review of a decision
If your discretionary housing payment is refused because you are not eligible under the legislation (for example you were not in receipt of universal credit or housing benefit when you accrued your arrears), you do not have a right of appeal and we will not be able to make a payment to you, regardless of your circumstances.
If you are eligible, and you are unhappy with our decision, you can ask us to review it by emailing us at claimappeal@lichfielddc.gov.uk, This will be carried out by an independent member of our team.
Discretionary housing payments are made outside of the housing benefit schemes and therefore you have no statutory appeal rights.
