Complaints and community triggers
If you are not happy with the way your case has been dealt with, you should contact the original organisation that dealt with your report in the first instance.
- If you have reported anti-social behaviour to Staffordshire Polic,e but do not feel that action has been taken, you can complain to them by calling 101 or on the Staffordshire police website
- If you have reported anti-social behaviour to us, but you don't feel that action has been taken, please email us in the first instance to see if we can put it right. You can also call us on 01543 308005, or submit a complaints, suggestions and compliments form online.
- If you have reported anti-social behaviour to a registered social landlord or housing association, but do not feel action has been taken please complain directly to them using their complaints procedure.
About community triggers
A community trigger is available for those that think their complaint of anti-social behaviour has not been dealt with appropriately. If you have reported three separate incidents of anti-social behaviour, and you do not feel they have been dealt with, the community trigger gives you the ability to require a review of your case, where a locally defined threshold is met.
In Staffordshire, the single point of contact for the community trigger is Staffordshire Police.
Applying for a community trigger
If you wish to apply for a community trigger you can call Staffordshire Police on 101. Explain that you wish to apply for a community trigger and you will be put through to the control room and an operator will take the details of the complaint on a community trigger incident. You can also apply for a community trigger online.
Alternatively you can write to:Staffordshire Police Headquarters, PO Box 3167, Stafford ST16 9JZ