Weekly, fortnightly or four-weekly instalments

If you’re finding it hard to pay your council tax monthly (for example, if you’re paid weekly or every few weeks), we can set up a payment plan that matches your pay dates. Before we do this, your account should be as up to date as possible.

Manual payment arrangements

If your circumstances change and you receive a new bill (for example, your council tax support changes), you will need to contact us again to set up a new payment plan. If you don’t, your payments will return to the standard monthly plan.

For help or advice, WhatsApp our Customer services team on 01543 308171 or call 01543 308000.

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Struggling to pay - contact us straight away

If you owe us money and you are struggling to pay (whether that's a council tax instalment, a benefits repayment or for a service we have provided to you or your business) whatever you do, we recommend you don't ignore it and contact us instead.

Find out how we can help