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We are in contact with all known rough sleepers in the district to encourage them into accommodation during the current weather conditions, as part of our severe weather emergency protocol, which is now active. If you are concerned about a rough sleeper who you feel needs help, please call us on 01543 308000 or outside of office hours call 01527 406643. Find out more about our severe weather protocol.

We’re delighted to be testing a new search engine that answers your questions. Instead of typing single words, try entering a full sentence such as “What do I do if I’m worried about being homeless?” or “How do I get help to apply for planning permission?” We’d really appreciate your feedback on our new search engine, so we can tailor it to your needs and continue making improvements. Please let us know your thoughts by filling in our feedback form.

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Council tax and support

Key information

  • Coins
    Your council tax bill
  • Polling station
    Your council tax account - make changes and more
  • Support
    On a low income? Apply for council tax support
Check your council tax balance
Pay your council tax
Tell us you have moved home
Set up an online council tax account
Council tax discounts and exemptions
Disabled band reductions
Apply for help towards your rent
Who has to pay council tax?

More on council tax

  • Second and empty homes
  • What if I don't pay my council tax?
  • Appeal a council tax bill decision
  • Appeal a council tax support decision
  • Council tax bands and appeals
  • Reductions and exemptions for the bereaved
  • Struggling to pay - contact us straightaway
  • Council tax refunds
  • Council related scams
  • Cost of living support
  • Citizen's advice bureau
  • New resident guide
See all services

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