Pay your council tax

You can pay your council tax in a number of ways. If you need help paying your council tax or rent, visit our benefits section.

By direct debit

The easiest way to pay your council tax is by direct debit - payments are taken on a ten monthly basis (April - January), with no payments in February and March.

You can choose to have your payments taken out of your bank account on either on the 1st or the 18th of each month. 

To set up a direct debit, visit our council tax portal. Read our privacy notice. Make sure you have your banking details and your council tax reference number to hand.

Alternatively, call our customer services team on 01543 308900, Monday - Friday, 9am - 5.15pm.

By debit or credit card

You can make a council tax payment through our e-payments system. Make sure you have your council tax reference number and credit/debit card to hand.

Alternatively you can call us on 01543 308900 to pay over the phone, Monday - Friday, 9am - 5.15pm. Or, you can call our automated telephone payments line on 0345 234 0068 which is available 24-hours a day, 7 days a week.

Pay your council tax or business rates by cash or cheque

To pay your council tax by cash or cheque, please take your most recent bill to your nearest Post Office, PayPoint or Payzone. Bills are sent out in March.

Please note: The Post Office only accepts cash, debit card and cheque payments. Payzone outlets only accept cash. The limit in both outlets is £1,000 per transaction.

PayPoint primarily accepts cash transactions. However, other payment methods may be accepted at the retailer’s discretion. The limit per transaction is £300.

If you lose your bill please contact us to request a new barcode. Email [email protected] or phone us on 01543 308900.

Make your cheque payable to Lichfield District Council and write your council tax reference number on the back.

Pay by 12 monthly instalments

You can apply for your instalments to be paid over 12 months. To do this, You must apply in writing to our revenues team no later than 10 March, so your instalments can start in April. Write to:

Revenues team, Lichfield District Council, Frog Lane, Lichfield, Staffs WS13 6YX.

If you contact us after 10 March, the number of instalments you may be offered will be reduced. You should not withhold payments while your application is being processed. You must continue to pay your instalments on your previous bill until you are advised of your revised payments.