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We will be changing some bin collection days over the Christmas & New Year period. To view your next bin collection day, visit our online bin calendar or find out more about our Christmas bin collection changes. 

We will close for Christmas at 4pm on Christmas Eve. If you WhatsApp us before 12noon we will try to get back to you. We will open again on Monday 29 December at 9am. We then close again for New Year at 4pm on 31 December (New Year's Eve) and reopen on Friday 2 January at 9am. If you need urgent out of hours support whilst we are closed (for example you are homeless tonight), please contact our out of hours service on 01527 406643. If your query is not urgent, please WhatsApp us 01543 308171 and we will get back to you the next working day. We wish all our customers a very happy Christmas and New Year!

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  3. Check your council tax balance

Check your council tax balance

To check your council tax balance online, you should register for an online council tax account, where you can check your balance, make payments, set up direct debits and more.

If you need to check your balance urgently, please WhatsApp our customer services team on 01543 308171 - and we'll get back to you before the end of the day - find out more.

Council tax and support

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  • Your council tax bill - key facts

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