You will be asked to enter your name, address, contact and other details as part of this online form – this is classed as your personal data.
How we will process your data
The law allows us to process the data you provide in this form to help us deliver the service you have requested. We may also use your data to send service related messages to you that are in the public interest – such as service delays.
Will we share your data?
The data you provide will be automatically stored in our content management system (CMS) for up to seven days, after which it will be cleansed from our CMS. It will also be shared with and stored by the appropriate team in order that they can provide the service you have requested and respond to any queries you may have. It may also be shared with and stored by our health and safety, insurance, legal and finance teams as appropriate.
How long will we store your data?
Your personal data will be stored for as long as is necessary to deliver you with the service you have requested/as long as you retain a contract with us, and for up to seven years, after which point it will be deleted from our systems.
Your rights in brief
You have the following rights: a right of access to your information, a right to correct inaccurate information, a right to restrict our processing of your data, a right to have your personal data erased or to object to any processing by us on public interest grounds. If you wish to exercise any of these rights, please contact our customer services team on 01543 308000.
Who is the data controller?
Lichfield District Council (District Council House, Frog Lane, Lichfield Staffs WS13 6YY, tel: 01543 308000) is the data controller.
Any questions or concerns?
If you have any questions or concerns about the way we have processed your personal data please contact our data protection officer.