Make a complaint about council services

Key facts:

If you feel we are doing something wrong, or have provided a poor service, please tell us, so we can put it right.

Before submitting a complaint, please check the list below, which outlines things that are not handled through our complaints process - for example a complaint about a planning decision or a complaint about a councillor.

We also cannot reopen a complaint after a decision has been made by the Local Government Ombudsman. In addition, we cannot reopen a complaint that have already been through court/tribunal proceedings, or where a separate appeals process exists.

As part of this form, we will ask you for your email address. This is so we can respond to your request or contact you for further information.

Please use this form to make a complaint about council services.