Revenues & Benefits
6 year retention period
- All records relating to the provision of the business rates annual notification to businesses.
- All records relating to reduction in business rates to business owners.
- All records relating to enquiries about business rates accounts.
- All records relating to the Council tax annual notification.
- All records relating to enquiries about council tax accounts.
- All records relating to discounts made to council tax.
- All records relating to council tax exemptions.
- All records relating to council tax band reductions.
- Client records relating to council tax benefit back claims.
- Records concerning the processes to manage council tax benefit back claims.
- Client records relating to new claims for council tax benefit.
- Records concerning the processes to manage new claims for council tax benefit.
- Client records relating to current claims for council tax benefit.
- Records concerning the processes to manage current claims for council tax benefit.
- Client records relating to council tax benefit appeals.
- Records concerning the processes to manage council tax benefit appeals.
- Client records relating to the overpayment of council tax benefits.
- Records concerning the processes to manage council tax benefits where an overpayment has been made.
- Client records relating to the renewal of council tax benefits.
- Records concerning the processes to manage the renewal of council tax benefits.
- Client records relating to back dated claims for housing benefit.
- Records relating to the management of processes concerning back dated claims for housing benefit.
- Client records relating to new claims for housing benefit.
- Records relating to the management of processes concerning new claims for housing benefit.
- Client records relating to current claims for housing benefit.
- Records relating to the management of processes concerning current claims for housing benefit.
- Client records relating to the overpayment of housing benefit.
- Records relating to the management of processes concerning overpayment of housing benefit.
- Client records concerning housing benefit appeals.
- Records relating to the management of processes concerning housing benefit appeals.
- Client records relating to the renewal of housing benefit.
- Records relating to the management of processes concerning renewal of housing benefit.
- Client records relating to the work of benefit advisors who offer benefit assessment and provide advice about entitlement to welfare benefits to individuals in receipt of benefit or claiming benefit.
- Records relating to the creation and management of benefit advice schemes.
- All records relating to the detection and prosecution of benefit fraud.
- All records relating to financial assistance provided to Housing Associations.
- All records relating to the registration of business premises.
- Client records relating to discretionary housing payments.
- Records relating to processes to support the payment of discretionary housing payments.
- Case files relating to Council Tax debt recovery.
- Client records relating to applications for employment & support allowance.
- Records relating to management of employment & support allowance schemes.
- All records relating to Council Tax Appeals.
Other retention period
- All records collected by an organisation to enable local residents to notify the council about a change in circumstances which may affect their entitlement to other council services – 1 year from date system updated.