Privacy notice

Lichfield District Council is a data controller under the General Data Protection Regulation/Data Protection Act 2018 as we collect and process personal data about living individuals.

We process and hold your information in order to provide you with public services. This notice explains, in general terms, how we use and share your information. Information may be collected on a paper or online form, by telephone, email, CCTV or by a member of our staff, or one of our partners.

For more detailed privacy notices, see below:

Detailed privacy notices are also included at the start of all our online forms where you can report a local problem, book a service or apply for service.

If you would like to know more please contact the relevant service area or our data protection officer Lorraine Fowkes on 01543 308000, email [email protected] or write to us at:

Data Protection Officer, District Council House, Frog Lane, Lichfield, Staffordshire, WS13 6YU

Should you be dissatisfied with the response you receive, you can contact the Information Commissioner’s Office (ICO) on 0303 123 1113 or +44 1625 545 745 if outside the UK, email via their online form or write to them at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.

COVID-19

Due to the COVID-19 pandemic, it may be necessary for us to share information from the Electoral Register, Council Tax, Benefits, Housing and where necessary other departments, where sharing this information could prevent any risk to the health and safety of our residents. It may also be necessary for us to share information from the Electoral Register or other departments where the law requires us to under these special circumstances. This information may be shared internally with other departments, with Staffordshire County Council or any organisation hired to distribute public health messages to the community.

Last updated: 30 October 2020