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We're delighted to announce that nominations are now open for the Beacon Awards 2025, celebrating the outstanding achievements of local businesses, charities, and community organisations across Lichfield District. Nominations are open to the public, and anyone can put forward a nomination. Self-nominations are also welcomed.

Nominate by 10 October!

Our reception and customer services lines, including live chat, is closed today for staff training until 1pm. Whilst we are closed, please WhatsApp us on 01543 308171 and we'll get back to you in the afternoon, or use our online single form. In an emergency only, please call us on 01543 308077 during working hours, or out of working hours, please contact our out of hours service on 01527 406643 and follow the recorded instructions. Thank you for your understanding.

  1. Home
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  3. Data protection and freedom of information
  4. Our privacy notice

Our privacy notice

Contents

  1. Our privacy notice
  2. Why we collect information
  3. How we use information
  4. How we protect your information
  5. Telephone, live chat and WhatsApp
  6. SMS or text messages
  7. Convo (formerly SignLive)
  8. Emails
  9. Website, cookies and my account/self service
  10. CCTV, body worn video and surveillance
  11. Why we share information
  12. Improving customer records
  13. Emergency response management
  14. Your rights and subject access requests
  15. Newsletter databases
  16. You are here: Service specific privacy notices
  17. Contact us

Service specific privacy notices

See our service specific privacy notices:

  • Car parking services privacy notice 
  • Council tax privacy notice
  • Business rates privacy notice
  • Benefits privacy notice
  • Housing and homelessness privacy notice
  • Voting and elections privacy notice
  • Joint waste service privacy notice
  • Online payments privacy notice
  • Online direct debits privacy notice
  • Planning privacy notice
  • Planning policy privacy notice
  • Licensing privacy notices
  • LWMTS privacy notices
  • Finance privacy notice
  • Linkup bus privacy notice

Visit the LWMTS website to read privacy notices relating to services provided by our wholly owned trading company including major planning applications, talent acquisition, leisure centres, disabled adaptations and more.

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