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We know many residents will have seen national news coverage about new food waste collections being introduced across the country that will help increase the amount of we recycle and reduce waste.

We were on track to launch our food waste service in March, with caddies ready and staff trained – we were just awaiting the delivery of our new specialist food waste vehicles. Although we placed our vehicle order nearly a year ago, our supplier experienced exceptionally high demand due to councils nationwide introducing food waste collections at the same time. This impacted delivery times and has meant we have had to delay the launch of our new service.

Once our vehicle delivery is confirmed, we’ll begin rolling out caddies and information to households ahead of the service starting. We’re hoping to launch in summer 2026.

We’ll continue to keep residents updated and share more details as soon as we can, as we know lots of residents are looking forward to getting started. Keep up to date.

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Our privacy notice

Contents

  1. Our privacy notice
  2. Why we collect information
  3. How we use information
  4. How we protect your information
  5. Telephone, live chat and WhatsApp
  6. SMS or text messages
  7. Convo (formerly SignLive)
  8. Emails
  9. Website, cookies and my account/self service
  10. CCTV, body worn video and surveillance
  11. Why we share information
  12. Improving customer records
  13. Emergency response management
  14. Your rights and subject access requests
  15. Newsletter databases
  16. You are here: Service specific privacy notices
  17. Contact us

Service specific privacy notices

See our service specific privacy notices:

  • Benefits privacy notice
  • Business rates privacy notice
  • Car parking services privacy notice 
  • Council tax privacy notice
  • Finance privacy notice
  • Housing and homelessness privacy notice
  • Joint waste service privacy notice
  • Licensing privacy notices
  • LWMTS privacy notices
  • Online direct debits privacy notice
  • Online payments privacy notice
  • Planning privacy notice
  • Planning policy privacy notice
  • Temporary accommodation privacy notice
  • Voting and elections privacy notice

Visit the LWMTS website to read privacy notices relating to services provided by our wholly owned trading company including major planning applications, talent acquisition, leisure centres, disabled adaptations and more.

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