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We’re proud that our beautiful parks and open spaces are once again flying the prestigious Green Flag Award – a mark of excellence recognising the very best parks in the UK. Now it’s time for you to help them gain even more recognition. The People’s Choice Green Flag Awards give the public the chance to vote for their favourite parks — and we’d love to see Burntwood Park and Beacon Park among this year’s top picks. Vote for Beacon Park and Burntwood Park in this year's awards! We'd love your support!

Staying fire safe at home starts with simple, everyday precautions. Visit our online resources section to find out about simple and effective measures and approaches you can put in place to protect your home from fire. Enter our competition before  Friday 7 November at midnight to be in with the chance to win heat alarms, fire blankets, a fire station tour, an air fryer, one of five slow cookers, a gift bag, free PAT testing for businesses, and more safety essentials like surge protectors and electric candle sets. Enter today!

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  3. Data protection and freedom of information
  4. Our privacy notice

Our privacy notice

Contents

  1. Our privacy notice
  2. Why we collect information
  3. How we use information
  4. How we protect your information
  5. Telephone, live chat and WhatsApp
  6. SMS or text messages
  7. Convo (formerly SignLive)
  8. Emails
  9. Website, cookies and my account/self service
  10. CCTV, body worn video and surveillance
  11. Why we share information
  12. Improving customer records
  13. Emergency response management
  14. Your rights and subject access requests
  15. Newsletter databases
  16. You are here: Service specific privacy notices
  17. Contact us

Service specific privacy notices

See our service specific privacy notices:

  • Car parking services privacy notice 
  • Council tax privacy notice
  • Business rates privacy notice
  • Benefits privacy notice
  • Housing and homelessness privacy notice
  • Voting and elections privacy notice
  • Joint waste service privacy notice
  • Online payments privacy notice
  • Online direct debits privacy notice
  • Planning privacy notice
  • Planning policy privacy notice
  • Licensing privacy notices
  • LWMTS privacy notices
  • Finance privacy notice
  • Linkup bus privacy notice

Visit the LWMTS website to read privacy notices relating to services provided by our wholly owned trading company including major planning applications, talent acquisition, leisure centres, disabled adaptations and more.

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