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We are committed to enhancing the general quality of life of the people who live in, work in and visit our district. Our equality statement demonstrates how we work to ensure people are treated with dignity and respect, aiming to create equality of opportunity and eliminating discrimination in both service delivery and employment practices.

Read our 2023 equality statement
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Privacy notices

Contents

  1. Privacy notice
  2. Why do we collect information about you?
  3. How we use your information
  4. Information sharing
  5. Improving customer records
  6. Detect and prevent fraud or crime
  7. You are here: Emergency response management
  8. Telephone and emails
  9. Website, cookies and my account/self service
  10. CCTV/Surveillance
  11. How we protect your information
  12. Your rights and subject access requests
  13. Newsletter databases
  14. Amazon Alexa waste skill privacy notice
  15. Chat bot

Emergency response management

Data matching may also be used to assist the council in responding to emergencies or major accidents, by allowing the council, in conjunction with the emergency services, to identify individuals who may need additional support in the event of e.g. an emergency evacuation.

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Data protection and freedom of information

  • About freedom of information (FOI) requests
  • CCTV code of practice
  • Data protection officer (DPO)
  • Data protection policy
  • Frequently asked FOIs
  • Make a freedom of information (FOI) request
  • Our publication scheme
  • Privacy notices
  • Subject access requests
  • Vexatious and repetitious requests
  • Your data

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District Council House,
Frog Lane,
Lichfield,
Staffs,
WS13 6YU

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