Conditions, complaints and enforcement

General conditions will be attached to every consent.

Additional conditions may also be attached relating to the type of the consent given.

Failure to comply with conditions may result in enforcement action, revocation of your consent, and refusal to grant further consents on application.

Complaints

Complaints will be fully investigated in accordance with our complaints policy.

Consent holders will be expected to liaise with us to resolve complaints. 

Substantiated complaints may result in a consent being revoked and refusal to grant further consents on application.

Offences

Decisions regarding enforcement action will be made in accordance with our enforcement policy.

A person commits an offence if they:

  1. Engage in street trading in a prohibited street.
  2. Engage in street trading in a consent street without first obtaining authorisation (including making payment) from us.
  3. Contravene a condition imposed on a consent.

Any person guilty of such an offence will be liable, on conviction at a magistrates’ court to a fine of up to £1,000.