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If you have received a message on text or email from Payment Plan about an outstanding council tax balance, we work with Payment Plan to help customers manage outstanding debts and set up affordable repayment plans. Find out more about Payment Plan.

When you run out of liners, loop the yellow tag at the end of your roll to the handle of your outside caddy (it's like a bag tag - put one end through the slit) and put it out on your next collection day. Our crew will then drop off a new roll of liners. Find out more.

We are really sorry if we missed your bin on Monday 14 September. We try our hardest to empty all streets on time, however unfortunately breakdowns, roadworks, parked cars, blocked roads, bad weather and crew changes can mean sometimes we may miss some streets - we are sorry if we have missed yours. View the streets we missed. If your street is listed please leave your bin, bag or caddy out at the kerbside - we aim to return the next working day, but in some cases, it may take us up to three working days. 

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Recycle for good

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    About our joint waste and recycling service

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