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If you have received a message on text or email from Payment Plan about an outstanding council tax balance, we work with Payment Plan to help customers manage outstanding debts and set up affordable repayment plans. Find out more about Payment Plan.

When you run out of liners, loop the yellow tag at the end of your roll to the handle of your outside caddy (it's like a bag tag - put one end through the slit) and put it out on your next collection day. Our crew will then drop off a new roll of liners. Find out more.

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Housing advice

Key items

  • Applications
    Register for social housing
  • Homeless
    Homelessness advice
  • keys with house keyring handing on hook
    Worried about losing your home
Renters Rights Act and what it means for you
Swap your home through mutual exchange
Private rented housing advice
Apply for help towards your rent
Cost of living support
Housing association repairs and complaints
Private landlord repairs and complaints
Disabled facilities grants

More on housing advice

  • Worried about losing your home
  • Supported accommodation
  • Domestic abuse, racial and hate crime support
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  • Housing for over 55s
  • Housing strategies and policies
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  • Care and nursing homes
  • Damp, mould and condensation
  • Crisis and Resilience Fund housing payments
  • Crisis and Resilience Fund crisis payments
  • Energy saving advice and grants
  • Contact the housing team
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